Network Status

The below indicates our current Network and Service Status:
CURRENT STATUS: OK (see below for any current issue items)

CURRENT ISSUES:
No current issues.


PAST ISSUES:
2025-06-24 @ 6 AM - 12:20 PM EST
Please be advised that Halifax, NS area is currently experiencing issues. Carrier partners are currently working with Bell Aliant to resolve this, and will provide updates as they become available.  

Impact: Inbound and Outbound calling to Halifax area numbers, across multiple carriers.
Started: 6 AM EST (approx).
Resolved: 12:20 PM EST








INFORMATIONAL:
CallerID Name display: Due to a recent Grandstream firmware update, CallerID Name may not display.  Grandstream resolved the issue in their latest firmware release. You can reprovision from the User portal at anytime or contact us.

Cisco/Linksys ATAs only: If you experience a fast-busy (congestion) when dialing out, please dial *68 (CallerID Block disable) from your phone.





Our systems maintenance window is daily from 3:00 AM - 5:00 AM EST.

Outage history (past 2 years):
2025
    2025-04-25 (13:55 - 15:43 EST): Outage impacting most inbound/outbound calls.
    2025-04-07 (12:41 - 14:23 EST): Outage impacting most inbound/outbound calls.
    2025-02-25 (17:28 - 19:45 EST): Outage impacting most inbound/outbound calls.
    2025-01-16 (11:30 - 13:30 EST): Outage impacting most inbound/outbound calls.
2024
    2024-01 to 2024-12: No outages
2023
    2023-05 to 2023-12: No outages