Network Status

VoIP Much > Technical Information
The below indicates our current Network and Service Status:
CURRENT STATUS: OK see below for any current issue items)

CURRENT ADVISORIES:
No current issues.










INFORMATIONAL:
Cisco/Linksys ATAs only: 
  • If you experience a fast-busy (congestion) when dialing out, please dial *68 (CallerID Block disable) from your phone.
  • If incoming calls report you are on the phone (and you are not), please dial *79 (Do Not Disturb disable) from your phone.

  • Phone Services (home, business, PBX)
    • Device Registrations:
      • 5060 - TCP, UDP: OK
      • 42872 - TCP, UDP: OK
        (alternate server port number required for Virgin and 5G wireless internet users)
      • 5061 - TLS (proxy): OK
    • Inbound Calling:
      • Local Numbers: OK
      • Toll Free Numbers: OK
    • Outbound Calling:
      • Canada Numbers: OK
      • United States Numbers: OK
      • International Numbers: OK
  • Virtual PBX (Cloud PBX): OK
    • BLF (busy lamp fields): OK
    • Call Queues: OK
    • Ring Groups: OK
  • SIP Trunks: OK
    • Inbound Calling: OK
    • Outbound Calling: OK
  • Billing Portal: OK
  • Real Softphone (app): OK
  • SMS (texting) - ** beta **:
    • Inbound (Global):
      • SMS Messages:
        • Canada Numbers: OK
        • United States Numbers: OK
      • SMS to Email Notification: OK
      • SMS to Push Notification OK
    • Outbound
      • Canada: OK
      • United States: OK
      • Outbound (International): N/A
  • Support Portals:
  • User Portals:
  • Virtual Fax:
    • Inbound: OK
    • Outbound: OK
  • Voicemail:
    • Voicemail Messaging: OK
    • Voicemail Transcriptions: OK
    • Voicemail to Email Notifications: OK




Our systems maintenance window is daily from 3:00 AM - 5:00 AM EST.
 
 









Article ID: 141, , Modified: 8/12/2026 at 9:59 AM
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