Network Status

The below indicates our current Network and Service Status:

CURRENT STATUS: OK (see below for any current issue items)

CURRENT ISSUES: No current issues. We experienced an issue this evening from 5:28 PM to 7:45 PM EST, impacting the ability to place and receive calls. All systems are now up and online. INFORMATIONAL: Cisco/Linksys ATAs only: If you experience a fast-busy (congestion) when dialing out, please dial *68 (CallerID Block disable) from your phone.		Phone Services (home, business, PBX) Device Registrations: TCP, UDP: OK TLS (proxy): OK Inbound Calling: Local Numbers: OK Toll Free Numbers: OK Outbound Calling: Canada, United States Numbers: OK International Numbers: OK Virtual PBX (Cloud PBX): OK BLF (busy lamp fields): OK Call Queues: OK Ring Groups: OK SIP Trunks: OK Inbound Calling: OK Outbound Calling: OK Billing Portal: OK Real Softphone (app): OK www.realsoftphone.com SMS (texting) - beta : Inbound (Global): SMS Messages: OK SMS to Email Notification: OK SMS to Push Notification OK Outbound (Canada, USA): OK Outbound (International): N/A Support Portals: support.voipmuch.ca: OK support.voipmuch.com: OK support.realsoftphone.com: OK User Portals: voipmuch.userportal.com: OK followmeforward.userportal.com: OK jailcall.userportal.com: OK duckvoice .userportal.com: OK Virtual Fax: Inbound: OK Outbound: OK Voicemail: Voicemail Messaging: OK Voicemail to Email Notifications: OK

Our systems maintenance window is daily from 3:00 AM - 5:00 AM EST.

Outage history:

2025-02-25 (17:28 - 19:45 EST) Outage impacting most inbound/outbound calls.

2025-01-16 (11:30 - 13:30 EST): Outage impacting most inbound/outbound calls.

2023-04-24 (to 27): DDoS impacting all services.

Article ID: 141, Created: 10/11/2021 at 10:14 AM, Modified: 2/25/2025 at 5:54 PM